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FAQ's

Frequantly Asked Question

Have a question? Check out our FAQ for quick answers to common queries about our products, shipping, returns, and more. If you need further assistance, feel free to contact us at info@auravive.com.

Yes, these are custom made wallpapers so we could make them as per your wall size. You could either buy standard sizes, or square feet close to your wall size. You can send your wall dimensions for our team to guide you on what ideal size order to be placed.

Both are >200 GSM imported papers. The main difference between them is paper texture, non woven paper has satin/soft feel, wherein canavs has texture feel. Both can be cleaned with wet cloth and are easy to maintain. Colors are clear, vibrant, but non-glossy.

You could either select non woven soft feel paper or canvas. Both are high quality, sturdy, and easy to clean and maintain. Canvas has texture finish so gives slightly more premium finish

For many of designs it is possible to change colors, however there are some designs wherein color change is not possible. Please share shortlisted designs on whatsapp 9971673335 to know more.

Please note color changes can only be done when order is placed. If you would like to see samples of those colors, we would happy to send samples to your place on paid basis.

Our expertise is to create bespoke designs. However additional design charges will be applicable to create a new design. Charges will vary based on design efforts required to make such a design.

We accept credit cards, debit cards, wallet, UPI, netbanking as payment options. Cash is not accepted. We also do not have COD option.

No we dont have COD option. Payment is made online before printing & dispatch.

If you are know wall area, then you may order specific size on our website. You may also contact us if you require any assistance in measurements. Our team will be happy to do a video call to guide you for the measurements. 

Once order is placed, our design team will share a print preview file along with digital mockup on your walls (we would need full front view picture of your wall). Once you confirm, we will courier it to your place. Our local team will then coordinate for installation in case we have installation services available in your citiy.

These are easy to maintain wallpapers. You can clean them with dry or wet cloth. Please dont use any chemicals.

Once order is placed we take 1-3 working days to prepare print preview file depending on customisation requirements. Once print preview if confirmed by you, we print and send it your place. Depending on location and shipping option selected, it may take 3-8 working days. 

If installation support is provided in your city, our team will help you schedule it on paid basis. Installation generally takes 2-3 hours for each wall.